Data Center Management Baltimore

Value-Added Services at the Premier Baltimore Data Center

Baltimore Technology Park can help you build and manage your colocated IT equipment


Baltimore Technology Park provides several value-added services to assist clients with installation and ongoing support of their colocated equipment. Clients who do not need to use a specific bandwidth provider can utilize bandwidth on BTP's redundant network. For clients who need technical assistance and cannot be on-site, Baltimore Technology Park offers round-the-clock "Remote Hands" support and Smart Outlets for remote server reboots. BTP can also assist with a client's backup needs, offering tape rotation and off-site backup storage.


    * Bandwidth Packages


          o 2 to 4 mbps
          o 5 to 9 mbps
          o 10 to 19 mbps
          o 20 to 49 mbps
          o 50 to 99 mbps
          o Basic bandwidth, plus 8 IP Addresses and DNS for up to 100 Domains
          o Domain main services
           

    * Remote Hands Services

          o 24/7 technical support hotline
          o Rebooting servers
          o Mounting media
          o Power cycling equipment
          o Restarting applications
          o Visual inspection: observing, describing, or reporting on indicator lights or display information on equipment
          o Securing cabling to connections
          o Switching external switches
          o Typing commands on a keyboard
          o Installation of customer equipment according to customer's detailed architecture specifications and written instructions



Interested?
Learn more and schedule a data center tour.